Discounts

Promotions and discount campaigns.

Access

  • Route: /discounts
  • Permission: promotion.view
  • Offline: not available
  • Phone: create/edit redirect to the list

You can

  • List discounts/promotions
  • Create discount with promotion.create
  • Edit promotions and promotion line items with promotion.update
  • Delete with promotion.delete
  • Export to Excel

You cannot

  • Manage discounts without promotion permissions
  • Create/edit on phone
  • Use Discounts offline

How to

Find a discount

  1. Open Discounts in the sidebar.
  2. Click a row (or row menu → View) to open it.

Create a discount

  1. Click Create discount.
  2. Enter a Discount name.
  3. Toggle Apply to all customers, or leave it off and click Add customer to pick specific customers.
  4. Click Create.

Add a line item (promotion rule)

  1. Open a discount and click Create item.
  2. Choose a type: Conditional discount (If/Then rule), Multibuy discount, or Threshold discount.
  3. For conditional/multibuy types, build the If conditions — pick a product, a comparator (equal to / more than / less than…), a value, and a metric (Unit(s) or Amount); use Create condition to add more and combine them with And/Or.
  4. Under Then, set the action: Discount (percent or value amount), Override price, Multibuy discount (buy a product, get a set amount at a % discount), or Threshold discount (spend comparator + value, then a % or $ discount).
  5. Check the Issues panel — it must show no problems before the item can be saved.
  6. Click Create.

Edit a discount or line item

  1. Open a discount and click Edit to change its name/customers, or click a line item tile to edit its rule.
  2. Update the fields as above, then click Update.

Delete a discount

  1. Select one or more discounts on the list and click Delete (requires delete permission).
  2. Confirm the delete action — this also removes the discount's line items.

Export

  1. Click Export on the list to download the current rows as discounts.xls.

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