Discounts
Promotions and discount campaigns.
Access
- Route:
/discounts - Permission:
promotion.view - Offline: not available
- Phone: create/edit redirect to the list
You can
- List discounts/promotions
- Create discount with
promotion.create - Edit promotions and promotion line items with
promotion.update - Delete with
promotion.delete - Export to Excel
You cannot
- Manage discounts without promotion permissions
- Create/edit on phone
- Use Discounts offline
How to
Find a discount
- Open Discounts in the sidebar.
- Click a row (or row menu → View) to open it.
Create a discount
- Click Create discount.
- Enter a Discount name.
- Toggle Apply to all customers, or leave it off and click Add customer to pick specific customers.
- Click Create.
Add a line item (promotion rule)
- Open a discount and click Create item.
- Choose a type: Conditional discount (If/Then rule), Multibuy discount, or Threshold discount.
- For conditional/multibuy types, build the If conditions — pick a product, a comparator (equal to / more than / less than…), a value, and a metric (Unit(s) or Amount); use Create condition to add more and combine them with And/Or.
- Under Then, set the action: Discount (percent or value amount), Override price, Multibuy discount (buy a product, get a set amount at a % discount), or Threshold discount (spend comparator + value, then a % or $ discount).
- Check the Issues panel — it must show no problems before the item can be saved.
- Click Create.
Edit a discount or line item
- Open a discount and click Edit to change its name/customers, or click a line item tile to edit its rule.
- Update the fields as above, then click Update.
Delete a discount
- Select one or more discounts on the list and click Delete (requires delete permission).
- Confirm the delete action — this also removes the discount's line items.
Export
- Click Export on the list to download the current rows as
discounts.xls.
Updated about 2 months ago
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